“Can’t launch unsupported Chrome app” when trying to launch Google Meet

If you’re seeing the error message “Can’t launch unsupported Chrome app” on a device that was previously running Google Meet in a meeting room, it may be that the device itself is not supported or qualified for Google Meet Hardware – and perhaps never was – such as:

• ASUS Chromebox 4
• ASUS Chromebox 5

The full error message in various languages:

• English: Can't launch unsupported Chrome app. Notify your administrator about this issue.
• Spanish: No se puede iniciar la app de Chrome porque no es compatible. Notifica a tu administrador sobre este problema.

If you are running unsupported hardware, we can help you get back online with a certified Google Meet Compute System. If you have any doubts about your hardware, or want to get a quote for certified hardware, get in touch with us:

• 🇪🇺 Europe (excluding UK): info.eu@GeckoTech.cloud
• 🇺🇸 USA: info.usa@GeckoTech.cloud
• 🌍 Rest of World (including UK): info@GeckoTech.cloud

You can reassign Google Meet Hardware licences from unsupported hardware to Google Meet Compute Systems to continue using the same licences.

If you are seeing this error message on supported and qualified Google Meet Hardware, contact us: info@GeckoTech.cloud